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~ The Virtual Conference Venue ~

Due to the global pandemic, this conference will be virtual so you will, most likely, be participating from the comfort of your home office, living room or garden!

The fact that this conference is virtual does not mean that you will be unable to engage or network. In fact, we have gone to great lengths to ensure that your experience will be as similar to a physical conference as possible. 

There are some distinct advantages to attending a virtual conference. The main one is that, for the first time ever, you will be able to attend the entire conference, should you so wish, as every session is being recorded and will be made available to conference delegates until 15 January 2021.


We do not expect you to sit in front of your laptop the entire time so you can pick and choose which sessions you want to attend live and which ones you will view afterwards using the recordings. 

To gain access to the conference, you will be required to use the following two platforms:

  • Eventsential by RD Mobile will be used to navigate through the programme and provide access to the different sessions.

  • Zoom Video Conferencing will be used to host the different conference sessions.

Without access to these two platforms, you will not be able to participate in the conference. Further details on how to access both platforms can be found in the detailed guides below.

If you are a session facilitator or session supporter, please familiarise yourself with these guidelines before the start of the conference. 

Eventsential by RD Mobile

You will need to use RD Mobile's Eventsential platform to gain entry to the conference. Please do this several days in advance, not at the last minute! 

After you book and pay for the conference, you will be included in the list of participants. In due course, you will receive an automated email with instructions on how to access Eventsential. This email will be sent to the email address you used to register for the conference.

Once you have clicked the link in the email, you will then be able to log in to both the conference desktop platform (https://events.rdmobile.com/Events/Details/13704) and the conference mobile app

Desktop Login Via Invitation Email

  • Simply click the “Log in Now” button from the invitation email. This will automatically log you in to the platform on your desktop.

Desktop Login Via Direct Link

  • Go to the login page at https://events.rdmobile.com/Events/Details/13704 and simply enter your email address. Wait for an email from the platform. 

  • This email will include the “Log in Now” button.

  • Click this button to be directed back to the platform and then click “Enter Event”.

Mobile App Login Via Invitation Email:

  • Open the invitation email on your mobile device.

  • If you already have the app downloaded, click the “Access on Mobile Device” button. This will launch the app and automatically log you in.

  • If you do not yet have the app downloaded, you will need to download the Eventsential app first, then navigate back to the invitation email to click on the “Access on Mobile Device” button. From there the app will launch and you will be automatically logged in.

Mobile App Login Directly from the App:

  • Search for ISPIM or ISPIM Connects Global and select the event.

  • You will then be prompted to enter your email address for the login link to be sent. 

  • You can launch your email inbox directly from the app to access the login email.

  • Once you have opened the email on your mobile device, click the “Log In Now” button. This will launch the app and automatically log you in to the mobile app.


Our strong recommendation: Use the desktop platform to connect and attend sessions and use the mobile app for networking, messaging and session planning.

  • Desktop Platform: takes advantage of a bigger screen so you can get a better overview of the conference programme. Use it to attend sessions.

  • Mobile App: takes advantage of greater interactivity and includes delegate, speaker and sponsor details and the ability to communicate directly with the conference community and individual delegates, as well as with social media.

The conference programme can only be accessed through Eventsential and will include unique links to all the various conference sessions. These links will only be posted a few days before the start of the conference. To launch Zoom directly from the programme, select the session you want to attend, scroll down to "Resources" and click "Launch Zoom". We strongly recommend you access the programme this way so you can easily launch Zoom on your computer.

Zoom Video Conferencing

All sessions will use Zoom MeetingWith Zoom Meeting, you can be an active participant and should switch on your camera on entry. Please ensure your microphone is muted at all times unless you are asked to unmute yourself by the session host.


VERY IMPORTANT: Access will be via links which will only be published in Eventsential. To attend this conference, you must use Eventsential.

Setting up Zoom

If you have not used Zoom before, please refer to the excellent user guide here or the instructional video below. Ensure your camera and microphone work and that you have a fast and stable Internet connection.


If you are a presenter, facilitator or session leader, we will contact you to arrange testing sessions that will happen in the weeks running up to the start of the conference. Participation is mandatory for all presenters, facilitators and session leaders. Please ensure that you familiarise yourself with these guidelines if you are facilitating or supporting a session.


Presentations will be delivered live so presenters will be required to share their screens (using the share screen feature) and run their own presentations unless agreed in advance with ISPIM. All sessions will be recorded and will be made available to conference delegates until 15 January 2021. One of our support staff members will be on hand to support you.




  • Your Zoom name is your badge: please rename to show your Name, Organisation, Country.

  • Create your own virtual background - click here for more details on how to create one using some of the standard ISPIM Virtual backgrounds.

Zoom Meeting

  • Turn on your camera and mute your microphone.

  • Your session moderator will let you know at the start of each session how you can interact. This will depend on the type of session and numbers of participants.

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